Hyster enjoys a unique relationship with all our clients. We strive to produce complete client satisfaction created through world class manufacturing. Our objective is to foresee the requirements of every client along with address them with lift trucks that provide the value, the performance and the dependability which they demand.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and offer an on-going voice of customer research both online and in the field. We have over 400 design engineers to translate that input into intelligent designs by applying our rigorous review gate process. Virtual prototype builds and advanced tools help make sure that the best equipment practices come together. Other advanced tools like for instance dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest cost of ownership and total reliability all of Hyster's equipment are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests take place in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate quality from the start, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities like quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold all employees responsible for consistent quality, along with the 5s workplace organization in place to help us attain it.
Hyster offers a variety of high quality features as standard with all our products. By remaining dedicated to our focus on quality and safety, and by being innovative from beginning to end, we provide several of the best material handling machines on the market. These are only a few of the reasons the corporation has become a leader in the industry.